Welcome to the DCTC Library's Administrative Support Capstone course guide. On this page you will find helpful information about the research and writing process, including links to help you evaluate and cite your sources.
The 2nd page has information about the resources in our library and how to find them using our catalog.
The 3rd page is a gateway to the Library's best online resources and web sites for this course, including some tutorials for these resources.
Let's get started!
Not everything you read online is true. Shocking, I know. Have you ever heard of the CRAAP test? A librarian developed this handy acronym to help you remember these things when evaluating information.
Currency: is this the most up-to-date information on my topic?
Relevance: does this information relate to my topic?
Authority: is the author qualified to write about this subject?
Accuracy: has this information been fact-checked?
Purpose: is this information objective, or is it biased?
Here are some useful guides to help you evaluate information you find on the web:
- CRAAP Detection: Criteria for Evaluating Information (Otis College of Art and Design)
- Evaluating Information (Johns Hopkins University)
- Evaluating Sources of Information (Purdue University)
- Evaluating Resources (UC Berkeley)
There are different styles for citing the sources you use in your assignments. Your instructor will let you know whether to use APA, Chicago, MLA, or some other style. Here are some introductory guides to these styles from the Purdue Online Writing Lab:
- Purdue OWL: APA Formatting and Style Guide
- Purdue OWL: Chicago Manual of Style 17th Edition
- Purdue OWL: MLA Formatting and Style Guide
Our catalog and databases provide citations for the books, videos, and articles you find in them. Just look for a link that says Cite or Citation, then select the appropriate style. It's easy to copy and paste citations into your bibliography!
"Plagiarism includes, but is not limited to, the use, by paraphrase or direct quotation, of the published or unpublished work of another person without full and clear acknowledgment. It also includes the unacknowledged use of materials prepared by another person or agency engaged in the selling of term papers or other academic materials."
This definition of plagiarism comes from page 1 of DCTC's Student Code of Conduct. See how easy that was?
Citing your sources is an essential step in the research process. This allows others to verify your information and gives credit to previous researchers and writers for their hard work.
The Center for Student Success offers tutoring to all DCTC students, including help with writing your paper and citing your sources. You can schedule an appointment by calling 651-423-8420 or visiting room 2-101.
Use our catalog, OneSearch, to find the books and videos on our shelves, plus ebooks and streaming videos.
The best way to begin your search is to enter one or two keywords on your topic. To narrow your results, use the Modify My Results options on the left side of the screen. You can also click on a relevant title and click on one of its subject headings to focus your search on that particular topic.
Please ask a librarian if you need help locating anything you find in our catalog.
If we don't have the book, video, or article you're looking for, you can request it via interlibrary loan (ILL) and it will come to you. It's easy! E-mail firstname.lastname@example.org to let us know what you're looking for and we'll do the rest.
We have lots of books and videos relevant to administrative work and workplace ethics in our collection, but they're not all shelved in one convenient location. Books about ethics in general can be found in the BJ call number range, while books about business ethics in particular will be under HF5387. Some books about medical office work can be found at R728, while books about law office management are in the KF318-322.5 range. So as you can see, the books you need could be in several locations. Don't hesitate to ask a librarian if you need help finding anything.
Here are just a few of our books about administrative work and workplace ethics:
We have print issues of OfficePro from the past three years, plus online coverage from 10/1/1997 to the present. OfficePro is published by the International Association of Administrative Professionals and covers office politics, the latest software, and more.
Films On Demand offers lots of videos about workplace ethics, such as these:
- Ethics and Responsibility in Management (27:22)
- Protection: Privacy, Safety, and Standards-Ethical Issues in Nursing (20:42)
- Working Together: Professionalism 101 (28:14)
- Eliminating Workplace Bullying (13:56)
- An Introduction to Business Ethics (19:04)
- Best Practice Workplace Checklist (14:44)
- Workplace Relationships: Playing Your Part (20:13)
- The Case for HIPAA Risk Assessments (38:05)
- The Auditors Are Coming: How to Prepare for an OCR Audit (28:41)
- Documentation and Legal Apects for CNAs (37:05)
- Confidentiality Obligations by HR (7:08)
- Q&A: Ethical Behavior (13:05)
- Workplace Rights and Responsibilities (28:15)
- Doing the Right Thing (56:39)
There are millions of full-text articles in our EBSCO, Gale, and ProQuest databases. The best way to begin your search is to enter one or two keywords on your topic. Each database is different, but there will be ways to limit and focus your results so that you find the most relevant and useful articles available.
Our EBSCO databases are an excellent place to start your search for magazine and journal articles.
Please visit the Library or e-mail email@example.com if you have any questions about our online resources or if you'd like help finding articles on your topic.
Opposing Viewpoints features information and opinions on more than 400 social issues and current events. For each topic, you'll find viewpoint essays; reference information; full-text articles from magazines, academic journals, and newspapers; primary source documents; statistics; images; videos; audio; and trustworthy websites.
- International Association of Administrative Professionals (IAAP)
- IAAP Code of Conduct
- NALS... the association for legal professionals
- NALS Twin Cities...the Association for Legal Professionals
- HIPAA for Professionals (U.S. Department of Health & Human Services)
- HIPAA and COVID-19 (U.S. Department of Health & Human Services)
- Minnesota Law and Legislative Documents (Minnesota Legislature, Office of the Revisor of Statutes)
- U.S. Department of Health & Human Services - Office for Civil Rights (OCR)
We have online access to OfficePro from 10/1/1997 to the present. OfficePro is published by the International Association of Administrative Professionals and covers office politics, the latest software, and more.
Here are just a few of the ebooks about workplace ethics you'll find in our EBSCO eBook Collection:
Ethics Can: Managing Workplace Ethics
Cynthia Schoeman, 2014
Excuse Me: The Survival Guide to Modern Business Etiquette
Rosanne Thomas, 2017
Make an Ethical Difference: Tools for Better Action
Mark Pastin, 2013
Workplace Morality: Behavioral Ethics in Organizations
Muel Kaptein, 2013